Healthcare's Breaking Point—And One AI Solution Showing Promise to Solve It
ThinkAndor® Just May Provide the Answer American Healthcare Has Been Waiting For
The hospital system in America has been steadily collapsing under its own weight. Perhaps the largest driver of this has been Medicare Advantage denials, which have surged 56% from January 2022 to July 2023, while Humana's denial rate grew 54% during the same period. The crisis has become so pronounced that 29 health systems across America terminated Medicare Advantage contracts during 2024-2025.
Rural hospital extinction has been soaring at the same time. Recent mass relocations, especially from city denizens being displaced by mounting real estate prices in major cities (San Francisco, New York, Los Angeles, etc.) has led to one of the largest national geographical migrations the country has ever experienced. The mass exodus to the countryside along with ramping Medicare Advantage denials have forced rural hospitals to absorb unexpected costs they cannot endure, threatening closure and leaving entire communities left without local emergency care.
There are many other ancillary factors at play compounding this nightmarish scenario (from cyberattacks to data breaches to the mental health crises to mass nurse resignation), but the rate at which hospitals (especially emergency rooms) are experiencing overload has reached a tipping point that could lead to an existential crash and rehaul of the system.
However, before this breaking point is reached, one nascent solution- backed by some hefty empirical data- has arisen that is giving credence to the promise of AI- if used appropriately- in healthcare.
Enter ThinkAndor®, the #1 agentic AI software infrastructure for healthcare, from the AI company reimagining virtual care Andor Health, which provides hospitals a turnkey digitized solutions that deploys enterprise-wide virtual nursing care, natural language processing patient interactions, analysis to action agenda planning, and administrative optimization with medical record recording and filing.
After deploying ThinkAndor®, Sentara Health - one of the top 20 largest not-for-profit integrated health systems in the United States— has shown massive promise in rectifying a lot of today’s biggest hospital red flags, including freeing up a staggering 7,000 hours in just the last 5 months to Sentara’s nurses, mounting 1,742 beds system-wide. And offering 11,119 hours of virtual nursing support to frontline teams.
Proponents of AI powered healthcare platforms point to Santara’s stats- just 5 months aged- as well as prodigious early results from recent ThinkAndor® customer Deaconess Health Systems as underscoring that responsibly managed agentic AI can provide much more than a mere palliative, bandaid solution.
According to Deaconess Health System’s Chief Digital Transformation Officer Jared Antczak, within just 2 months of deployment, ThinkAndor® has already improved average patient discharged rates by a considerable 38%, returning extensive bed, nursing, and administrative capacity to thousands of patients across Deaconess’ 23 hospitals in the Indiana and Kentucky region.
Jared along with Pamela Austin, CIO & SVP of Ballad Health and Emily Warr, MSN and RN at Medical University of South Carolina are just several of the numerous prominent healthcare executives who have gathered together at the Ritz Carlton Grand Lakes in Orlando to speak at Andor’s Think AI event about the promise of AI and how its responsible implementation- as stewarded with human critical thinking and empathy- could the chassis system that underpins a new more efficient healthcare system.
